Support

Frequently asked questions

Everything you need to know about memberships, the free pass, hours, and the recovery suite. Still stuck? Come see us in Escondido.

Fitsi Escondido exterior
Getting started

Is the free pass really free?

Yes. You get full access for your visit, the entire gym floor and the recovery suite.

How do I get started?

Claim a free pass from any page or stop by in Escondido. You'll get full access for your first visit, then join Standard or VIP whenever you're ready.

The Fitsi lounge and coffee bar
Memberships

Do I have to sign a contract?

No. Memberships are month-to-month with no long-term commitment, and you can cancel any time.

What's the difference between Standard and VIP?

Both plans include full gym access. VIP adds the complete recovery suite: cold plunge, dry sauna, red light therapy, hydromassage, zero-gravity chair, spray tan, UV tanning and Guest Privileges.

The Fitsi weight floor
At the gym

What are your hours?

Open 24/7 for members.
Staffed hours are Mon–Fri 8 AM–2 PM and 4–10 PM.
Sat–Sun 9 AM–1 PM and 3–7 PM.

Where are you located?

Fitsi Escondido is located at 1529 E Valley Pkwy, Escondido, CA 92027.

How clean is the gym, really?

Staff cleans every shift, no outsourced janitorial. Most members tell us cleanliness is the number-one reason they chose Fitsi.