Fitsi Escondido ("Fitsi," "we," "us," or "our") operates the website at fitsiclubs.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit the Site or interact with us. By using the Site, you agree to this Policy.
Information we collect
Information you provide. When you submit a form on the Site — such as a free day pass request or a contact or partnership inquiry — we collect the information you give us, which may include your name, email address, phone number, ZIP code, any message content, and the consent options you select.
Information collected automatically. When you use the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, referring URLs, general location, and advertising and analytics identifiers such as Google Click ID (gclid), Facebook Click ID (fbclid), and UTM parameters.
How we use information
We use information to respond to your inquiries and provide the free day pass or information you request; contact you, including by SMS/text and phone where you have provided the applicable consent; send marketing communications where permitted and measure their effectiveness; operate, analyze, secure, and improve the Site and our services; detect and prevent fraud, abuse, and technical issues; and comply with legal obligations.
SMS/text messaging
If you opt in, we may send you service and/or marketing text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive marketing texts is not a condition of any purchase. The specific consent options shown at the point of collection govern what messages you agreed to receive.
Cookies, analytics, and advertising
We use cookies and similar technologies — including Google Analytics, Google Tag Manager, and the Meta (Facebook) Pixel — to understand how the Site is used and to deliver and measure advertising. These providers may collect information about your activity over time and across other websites and services. You can control cookies through your browser settings and can opt out of certain interest-based advertising through the advertising platforms' own tools.
How we share information
We do not sell your personal information for money. We may share information with service providers who perform services on our behalf (such as our gym-management/CRM provider ABC Fitness / GymSales, automation tools such as Zapier, and analytics and advertising providers such as Google and Meta); with advertising partners to measure and improve advertising, which may be considered "sharing" for targeted advertising under some laws; with legal, safety, and compliance recipients when required by law or to protect rights, safety, or property; and with a successor entity in connection with a merger, acquisition, financing, or sale of assets.
Your choices and rights
You can unsubscribe from marketing using the link in our emails or by replying STOP to text messages, and control cookies and interest-based ads through your browser settings and the advertising platforms' opt-out tools. If you are a California resident (CCPA/CPRA), subject to applicable law you may have the right to know about, access, correct, and delete the personal information we hold about you, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. We do not sell personal information for money. To exercise any right, contact us using the details below; we will not discriminate against you for doing so.
Data retention and security
We retain personal information for as long as necessary for the purposes described in this Policy and as required by law, after which we take steps to delete or de-identify it. We use reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-party links and services
The Site may link to or integrate third-party websites and services (including our membership/checkout provider). We are not responsible for the privacy practices of those third parties. Please review their privacy policies.
Changes to this Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes acceptance.
Contact us
Fitsi Escondido
1529 E Valley Pkwy, Escondido, CA 92027
Phone: (442) 257-2203
Email: info@fitsiescondido.com